Delivery and Returns
- Shipping & Delivery
- Depending on your order, we typically aim to delivery your products within 5 working days from the order date. Depending on the order value, we will use an appropriate carrier with insurance. We will do our best to fulfil all orders but in exceptional cases, such as where supplies are unobtainable or temporarily out of stock we will contact you to advise of any delay, or suggest an alternative item. Full details of our delivery policy can be found on our Terms and Conditions Ideal Standard Please note free UK shipping & standard delivery charges do not apply to Ideal Standard products. Parcel shipping (Under 20 kg) £10.00 Pallet shipping (Over 20 kg) £40.00 Returns Policy Full details of our returns policy can be found on our Terms and Conditions
- Privacy & Security
- Your information is used by ourselves only and never shared or sold to any other third party. The information we collect is used for ensuring that your order is accurately despatched and for internal marketing purposes only. All online orders are encrypted using the universally recognised USC SSL security system.
